Red@28th

This was our Happy Hour spot of choice on a Friday afternoon after work. There was plenty of available seating when we arrived. Our server greeted us promptly and took our food and drink orders. The portion sizes are generous. The brussel sprouts were definitely the star of the night. We ended up staying for about 5 hours, ordering drinks throughout the night. Things were going great until it was time for our server to leave for the evening. She checked us out and specifically stated that the tip was not included on the bill. However, when we received our receipts, there was an 18% service charge that was added, even though we only had 4 people in our group. All of us had left an additional tip, not knowing the service fee was charged. By the time we realized it, our server was gone for the evening. She also did not assign another server to us even though we were still planning to order. We let the manager know and she immediately worked to make it right. Our service for the remainder of the evening was impeccable. The music was good, although the volume was a little low on the side where we were sitting. I would definitely plan to return in the future....although I will keep a much closer eye on my bill. Pro-tip: Plan time for parking. There is a free lot nearby but it is pretty small..

$20 for a Margarita with Don Julio instead of house liquor is absurd! Served in a small plastic disposable cup filled with tons of ice and charging a $5 coverage charge made the experience even worse. That’s the cost of a quality Old Fashioned. There were also gnats flying everywhere. Never again!

Attended the establishment for a night cap with my husband on our anniversary. The security was so pleasant and nice, but we waited 10 min for a waitress, so I had to go find one, then our waitress delivered poor service, when I approached her to ask for assistance she just stared and nodded(red flag) Then she came to the table took our order, never checked on us, we had to go find her again just for a refill. Then when we paid the ticket she just walked off, didn’t say thank you for coming out, come again, hope you have a great night. She just turned around and walked away. So the service was absolutely poor! But the vibes were nice!

Once was a great establishment, but service and staff is not good at all. Staff constantly has bad attitudes. Great prices but not worth the hassle of slow service and bad attitudes. It takes forever for a server to come take your order. New coals takes forever. Just repeatedly disappointed.

Very calm to exciting environment, When it's slow I used to come and do college work here or write music,when it's busy you can sense the community it's built out off and the bartenders at the time were friendly enough to bring ease to those who are new to the low-key longue experience. Food was alright goes best with the drinks at the bar but I believe that's by design. Even though I haven't been in a year or 2 cause of life,I still recommend this to friends to enjoy.

Respectable food, eclectic atmosphere, and nice staff. Upon entering, the first thing you'll notice is a lounge area filled with a multitude of books to read and purchase (if desired). Across from that is the bar area that is in the same place as it was when operated by People's Market (previous venue). At the bar area it appears you can order drinks along with hookah items, though we went for lunch so we didn't try either of these options so I can't speak to them. When walking towards the back of the restaurant, they have a blast from the past with some old school retro video games and some sweet video game paraphernalia on the walls (see images attached). They also appears to have kept the same area that People's Market had in the back when ordering food, but note that this is only where food comes out and is not where you would go to order food like it was with People's Market. Instead, you can sit down at a table and be served individually by the wait staff. The staff was friendly, helpful, and attentive, but I can't really speak to how they would have been when busy since we went right after it opened so we were one of the few in the restaurant at the time. The food is standard american food with some different options from the standard (like both a Philly Cheesesteak and a NY Cheesesteak). I ordered the Philly Cheesesteak while my colleagues ordered the grilled chicken sandwich and the chicken tenders. All the food was what you'd expect it to be and of decent quality. It wasn't necessarily what you'd get in Philly as a Philly Cheesesteak, but I only expect that from a few Charlotte based restaurants so I wasn't expecting that (especially since my dad's family is from Philly so I am rather particular in a quality Philly Cheesesteak). That said, the meat was juicy and well seasoned. The cheese and veggies were also well done with the correct combination of cheese to veggies (for a standard Cheesesteak), and the quality of ingredients and seasoning overall was respectable. My colleagues both started their food was what was expected, nothing more, but nothing less from a chicken tenders and as grilled chicken sandwich. The fries aren't my favorite, simply because crinkle cut fries aren't my preference since I prefer a thinner, crispier fry, but the seasoning of the fries was well done. The left side of the restaurant had a completely separate area separated by glass (which used to be fully open when owned by People's Market), but they did a good job of updating it and making it appear comfortable. We decided to eat on a retro couch in the front of the restaurant by the windows, which I found to be rather nice and unique, similar to the eclectic seating at an Amelie's Bakery. The hookah bar is not really my thing, but I'm sure for others is a great option. The alcoholic beverages also appear to be popular but again, being that it was lunch, I unfortunately can't share any opinions about either. That said, if you want a unique experience with live music (at night supposedly), or a live poetry reading, while smoking some hookah, getting some drinks and eating some decent food, then this would be a place worth considering.

No air. Very poor customer service. They respond to rude customers not respectful customers. It’s best to be disrespectful to get great service than to be polite. Manager has no regards to customers even when there’s no policy that states food is non refundable if it’s not what you like to have. Never go to this establishment. 0 out of 5. Hopefully Darren Vincent would be willing to hire those of assistance vs those who only need employment.

This was the starting place for a bar crawl event we attended. The vibe was nice. If you're familiar with a place called "Busboy & Poet" in DC/MD it gives off that same environment with a hookah lounge option. Didnt stay long but from what we experience, it gives real chill/kickback.